CUSTOMER INFORMATION
Booking information
From enquiry to confirmed arrangements
1. Tell us your requirements
Share destination, travel dates, group size, room preferences and approximate budget. Submitting a form does not reserve inventory or create a payment obligation.
2. Review your proposal
Ask for named suppliers, hotel category and room type, included meals, transfer arrangements, admissions, dates, total currency and price, payment deadlines and cancellation terms in writing. Availability and prices may change before confirmation.
3. Agree the terms before paying
Read supplier-specific conditions, documentation requirements and any deposit or balance deadlines. Do not assume an enquiry response or payment request is a confirmed reservation.
4. Check your confirmation
A reservation is confirmed only when the relevant booking confirmation is issued. Check traveller names, dates, services and documents promptly and report discrepancies to the team.
Changes and assistance
Request changes through info@royaldh.co or +971 50 399 2303. Changes depend on availability and supplier rules; obtain any charges and revised confirmation in writing.
Updated 4 November 2026. Specific arrangements and supplier conditions are confirmed in writing before booking.